Privacy Policy – Digital Capacity Building

At Digital Capacity Building, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

Who We Are

Our website address is: https://www.digitalcapacitybuilding.com

What Personal Data We Collect and Why

We may collect the following personal information when you interact with our website:

• Name, email address, and contact number (used for research and service purposes)
• Comments, including IP address and browser user agent (to help detect spam)
• Media (uploaded images should not include embedded location data)
• Contact form details

This information helps us improve our services, personalize your experience, and provide relevant content.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from uploaded images.

Contact Forms

Information collected through contact forms may include your name, email, and contact details. This is used to respond to inquiries, research purposes, and to deliver requested services.

Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content behaves exactly as if the visitor has visited the source website. These websites may collect data, use cookies, and track your interaction with their content.

Analytics

We may use analytics tools to track user behavior, improve our services, and deliver relevant content.

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely to recognize and approve follow-ups automatically.
• For registered users, personal information is stored in their profile. Users can view, edit, or delete their data anytime (except username).
• Data may be retained indefinitely for research and service purposes.

Who We Share Your Data With

We may share your data with our sister concerns or trusted partners, if required for service delivery.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request:

• An exported file of your personal data.
• Deletion of your data (except for information we are legally required to keep).

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

How We Use Your Data

We may use your information to:

• Personalize your experience.
• Improve our website and services.
• Send emails about updates, offers, or services.
• Process orders or requests.

How We Protect Your Data

We regularly scan our website for vulnerabilities and use malware scanning to ensure safety. Access to your personal information is restricted to employees who require it to perform their duties.

Data Breach Procedures

If a data breach occurs, we will take appropriate steps to secure your data and comply with legal obligations. Employees violating data policies may face disciplinary or legal action.

Third Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except for trusted partners who assist in operating our website or providing services (with confidentiality agreements in place).

Third Party Links

Occasionally, we may include or offer third-party products or services. These websites have separate and independent privacy policies. We are not responsible for their content or activities.

Affiliate Disclosure

Some of the links on Digital Capacity Building may be affiliate links. If you click and make a purchase, I may earn a small commission—at no extra cost to you. These commissions help support the website and allow me to continue providing free insights, online shopping analysis, and capacity-building resources. I only recommend products and services that I have researched and believe are valuable.

Refunds

All sales are final, and no refunds will be issued.

Questions

If you have any questions regarding this Privacy Policy or Refund Policy, please contact us at digitalcapacitybuilding.com.